Green and Purple Abstract

FAQ

General FAQs relating to our Children's books, entertainment, purchasing and other information. To add any questions, please get in touch via the Contact Us section.

Frequently asked questions

How do I order some books?

You can use the homepage books for the newest and best seller, or via our Books section. Here you can add to your cart and then proceed to checkout when ready.



Do you ship to USA/Canada or Internationally?

Yes! We can ship internationally as all orders are fulfilled personally. For more information on shipping, please add items to the cart and proceed to checkout. Here you can select your country of residence and see the pricing.



How do I report a problem with the website or my order?

Get in touch with us if you notice any issues. This can be done via: 1. Contact Us section of the site 2. Via email using conorcassidycreations@gmail.com



How do I return an order?

If you have received damaged, defective, or incorrectly shipped merchandise you may return it within 14 days of the delivery date for a full refund of the cost of the books returned including initial shipping costs. Return postage is to be covered by the sender. If you have any further questions regarding your return please reach out to: conorcassidycreations@gmail.com or via the Contact Us section. For further details, please see our Shipping and Returns info page



Can i become a wholesaler or purchase in bulk for discount?

Yes! Anyone can purchase in bulk for a discounted rate. We would also love to sell to bookstores direct for those interested. For any enquiries on this, please use the Contact Us page or the Store Policy Page, using the Wholesale Inquiries form.



Will you sell audiobooks and or ebooks?

We do sell ebooks and audiobook versions of our books. These are currently only available via Amazon directly. Each book has a link to these versions in the "Product Info" page when you select the item. Click "Quick View" on a book, and click "View More Details".